Aardman staff, you may want to pay attention to the region of the DVDs you send. You may not be aware of this, but DVD players are built by region, and will only play DVDs designed for that region. While England and UK are all region 2 as far as DVDs are concerned, the USA (where I live) is region 1. A family member of mine recieved a DVD as an art yard Runner Up prize a long time ago (it just recently got here). It was, unfortunately, a Region 2 DVD, and all the DVD players in our house rejected it because they are, of course, Region 1 players. Please, in future, be sure to send DVDs that pertain to the region they are being sent to, if possible. If it is not possible to obtain DVDs other than Region 2 DVDs where you are, it would probably be just as well to replace the DVD with something else in any art yard prize being sent somewhere not in England. Thanks, and God Bless!