Shaun the Sheep - Forum - Technical Support - Addresses

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Technical Support > Addresses

There are 6 messages in total. Showing messages 1 to 6.

1. By EmmyRed18 Jun 7th 2011

   When I signed up for this website well over a year ago, I did so with an email address that I no longer am able to use, and have not been able to use for quite some time. Is there any way I can change the settings to where my actual email is the address I log in with?

2. By EmmyRed18 Jul 3rd 2011

   I would really appreciate it if someone would answer instead of leaving me hanging! ("No" and "I Don't Know" are answers, too!)
   
   

3. By kldceltic Jul 3rd 2011

   see when you sign in go to ur profile page and change your email address to the one that you are using

4. By EmmyRed18 Jul 5th 2011

   I have already done that multiple times now, but when I hit update it reverts back to the old address I had written in.
   

5. By EmmyRed18 Jul 11th 2011

   Anyone have any other suggestions?

6. By KirstenW Aardman Staff Jul 20th 2011

   Hi EmmyRed18, sorry for the delayed reply!
   
   You should be able to change your email by going to you profile > edit profile.
   
   If this still isn't working though, send the details of your new and old email addresses to us at web.producer@aardman.com and we will do this for you

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